At TJM Promos, we know you have a lot of choices out there for custom promotional products. That’s why we strive to be the very best at everything we do. We want to be THE company you think of when you need custom products for any occasion.
So what makes us different from all those “other guys” out there? Simple. We are dedicated to customer service.
Our bottom line is giving you the highest quality customer service at every point in your transaction. From the moment one of our staff members picks up the phone or responds to your email request, our goal is your complete satisfaction.
We start by listening to you. We want to know what products you have in mind, what kind of customization you need, what your budget is and when you need the products.
We will work with you on each one of those parameters to provide you with the perfect products for your needs, with the exact logos or text that you want, on time and on budget.
Our award-winning graphic artists are among the best in the industry and it shows. They make sure your design will work with the products you choose and will be sure the design will match your size, color and graphic style every time.
The free digital proof we send you when you first inquire is your license to experiment. We don’t charge for artwork or revisions, so you can feel free to tinker. Only when you give your final approval on the design will we begin production of your custom products.
Quality control is a must, of course. That’s why we carefully inspect your order before we ship it to you. And why we stand behind every one of the 800,000+ products we sell with our 100% Satisfaction Guarantee. Should anything you buy from us be defective in either workmanship or materials, we’ll replace it at no extra cost to you.
We always welcome feedback from our customers. We’ve developed a substantial base of satisfied buyers over nearly 20 years. We’ve earned an A+ Rating from the Better Business Bureau. That doesn’t happen overnight. It requires commitment from the top all the way down to keep it. That’s who we are.
Look, we know you have lots of companies to choose from. A quick Internet search will show you plenty of our competitors. But we believe we’re the best in the industry, and we can convince you of that as well. From first contact to order delivery, our goal is your total satisfaction. Call, email or fill out our free quote form today to find out how we make that happen.